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Reviews

Reviews

At Ponder Service we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
89 Reviews

Geo Jumpy
06/21/2025
Thank you ponder Keith was amazing he fixed the air conditioning my wife is a dialysis patient and he got her cooled down give that man a raise his customer service skills are wonderful he is a rare employee keep him around thank you !!!!!!!
Gayla Russell
06/18/2025
Robert Bradley
06/16/2025
Lonnie is great. And young lady at office is really great. Very friendly people Very helpful
Bobby Wilkins
06/16/2025
Came out the same day I called and had us up and running within an hour.
David Burdin
06/10/2025
Glad to get the new systems. Quick turnaround. Fantastic job!
Terry Johnson
05/15/2025
Phyllis Landwehr
04/24/2025
Bill Jones
04/24/2025
Andy & his team do a professional job for us. They listen to our concerns; they are efficient, informative, friendly & caring. Charges continue to be competitive with other HVAC operators in our area. We will continue to use Ponder HVAC.
Patrick Budzynski
04/11/2025
Very professional, on time & great communication. Would highly recommend.
22lanbo
04/01/2025
Fast and efficient service. Friendly and respectful technicians.
Zachery Decker
01/29/2025
Very professional, quick response time, very affordable! Highly recommend them!
William Austin
07/03/2024
Ponder Services put in a New Heat and Air Unit in our Double Wide, It cools the place great, and cut our Light Bill to. Excellent service, and very knowledgeable in what they are doing
Jonathan Miller
05/21/2024
These folks are professional and fair priced. Overall just great to work with!
Megan
04/25/2024
Located in Marion
Was early and called ahead to make sure that was ok. Great communication. Was kind and knowledgeable, was nice and sweet to my dogs.
Expertise
Cleanliness
Rodney Emery
04/19/2024
Located in Marion
Great service from professionals. I wouldn't hesitate recommending them.
Expertise
Cleanliness
C Davis
11/22/2023
Katie W.
08/09/2023
Kandi Reed
05/30/2023
Rene' Morris
05/27/2023
Steve Swisher
05/24/2023
Always on time or early. Great prices and great service
Jerry Smith
04/26/2023
Located in Marion
Lonnie provides friendly, professional, and quality preventative maintenance service. I highly recommend Ponder Service for installations and maintenance of heat pump and a.c. units. Keep up the good work.
Service: Preventive Maintenance
Expertise
Cleanliness
John Perkins
12/07/2022
Very friendly and helpful. Had the parts I needed. Thank you
Danny Calvert
10/21/2022
They done good on my mother in laws furnace.
Molly Fryfogle
07/12/2022
Guy that came and cleaned my AC was very friendly and informative, work was done in a timely matter and not too costly
Frank Parrish
07/06/2022
Located in Herrin
Prompt service, fair price to ok nstall new air handler motor. Lonnie was easy to work with and excellent job I would recommend Ponder service.
Service: System Repair
Expertise
Cleanliness
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